Privacy Policy + Terms and Conditions

Terms and Conditions

What to Bring

It is essential for each surfer to bring:
• A Swimming Costume
• A Towel
• Sun-block (min SPF 15)
• Plenty of Fluids (water recommended)
• Lunch or money for lunch or snacks
• Warm clothing and suitable wet weather gear

If your child has their own wetsuit, it’s well worth bringing it. Also, if they have their own surfboard, they may bring it when their instructor advises tem to do so (quite often we like to spend the first couple of days coaching the on a swell board, to enable them to improve their technique)

Lunch and Breaks

It is possible for us to provide a healthy and appetizing packed lunch that includes drinks for an additional cost of £30 per week. Ideally, your child should bring money to buy lunch at the beach but we recommend a packed lunch, as on a busy day, it may take some time to order food.

Beach Safety Lessons and Surf Life Saving

We teach one lesson on beach safety every day. We believe that everyone who spends time in the ocean should have a basic knowledge of beach safety. We will also spend at least one session teaching surf lifesaving; learning how to affect a basic rescue etc. Again, this is vital information for those who are looking to continue surfing.

Lack of Surf

As much as we would love the surf to be perfect 365 days of the year, it isn’t. However, it is very unlikely that we will get a whole ‘surf-less’ week. We aim to spend as much time in the surf as possible, so if we have a flat day, we will either play water and beach based games, teach surf life saving, beach safety etc, giving us more time in the surf when it does arrive!

Big Surf

We do not put anyone in the surf if we believe it may be dangerous. We will contact you as soon as possible if the surf is too big or dangerous.

Bad Weather

Much like the surf, there is not much we can do to control the weather. Again, we aim to work our schedule around bad weather but we expect surfers to turn up with the appropriate clothing/wet weather gear. There are not many weather conditions we cannot deal with. Usually the sea is the best place to be if it is pouring with rain!

The only times we cancel due to bad weather are:
• Wind over a force 6
• Thunderstorms
• Torrential rain predicted for the whole day

If we are unsure about the weather conditions, we will inform you the day before. However, we do not want to cancel if there is a possibility that the weather may change. We arrive at the beach at 07:30am and will phone as soon as possible if we have to cancel.

Cancelled Days

If for any reasons stated above we have to cancel a day of Summer Camp, we will give each surfer a voucher for the day they have missed. They can use it during the summer if they wish (as 2 separate lessons) or join in on our ‘extra Summer Camp’ days that we leave open at the end of the holiday. Please note that we are unable to give refunds.

Our Staff

All of our instructors are experience surf coaches and RLSS Beach Lifeguards. We follow a strict set of guidelines as used by the ISA and also by our own written NOP’s, EAP and Risk Assessments.

Snapshots & Video

From time to time our coaches take pictures and video from the land and use a waterproof camera to capture images of the day’s events. These images are to be used on our website and for promotional purposes. Should you wish not to have photos or video taken of your child, please write to the Guernsey Surf School prior to the programme’s start date.

Placement

Places cannot be confirmed unless a completed registration form and full payment have been received.

Privacy Policy

The Guernsey Surf School offers you a Secure Shopping & Booking Experience

We do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

The Information We Collect

This notice applies to all information collected or submitted to Yakwax Ltd T/A The Guernsey Surf School. On some pages, you can order products, book services, make requests, and register to receive materials. Data collected by this site is used to:

• Take and fulfil customer orders
• Carry out lessons, courses and activities
• Administer and enhance the site and service
• Only disclose information to third parties for goods delivery purposes

On certain bookings such as surf lessons and courses we also require more detailed information such as swimming ability and medical conditions in order to for you to partake in the activity.

How We Use Information

Yakwax Ltd uses the information you provide about yourself when making a booking or placing an order only to complete that order or fulfil the booking. We do not share this information with outside parties except to the extent necessary to complete that order or carry out the booking.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletters as well as updates on our new products and services. You will have the ability to unsubscribe should you opt-in but wish to opt-out in the future.

Yakwax Ltd. never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Paying for Goods and Services

We take the security and privacy of our customers very seriously. To help us achieve this we only use the highest standards of payment transaction methods available on the Internet. We have incorporated a payment gateway provided by Secure Trading. We have chose Secure Trading to give customers the upmost confidence that sensitive personal details will remain confidential.

No individuals within Yakwax Ltd are able to decrypt transaction information or cardholder data. The Payment Gateway systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from their own employees because their systems never display the full card numbers, even on administration screens.

Paying with PayPal

If you have a PayPal account we offer the convenience of being able to use it when purchasing any goods from our site! This is an extra service we provide as we put ease of use and convenience to our customers right at the top of our importance list.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an e-mail at info@GuernseySurfSchool.co.uk